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As the role of sales is transforming from listening to prospects's challenges and serving up solutions to analyzing prospect's product usage, listening to their challenges, and consulting on specific things they should be doing in your product to find success, I thought it would be informative to share our founder sales stack given this mindset.
Let us know if we're missing anything awesome?
Hubspot - a bunch of rows and columns that we update on our sales pipeline, largely driven by product usage data
Polytomic - makes hubspot somewhat useful
Slack - we live here all day communicating internally and with customers of journey in slack connect channels
Intercom - we help customers via chat here, plc is really fast
Variance - gives us signals on which customers to prioritize based on product usage data
Cabal - makes it easy to serve up warm intros for sales from the founders, advisors, investors
Journey - helps us share how we can help prospects & customers close deals / onboard customers (so meta)
Clearbit - makes our CRM data clean and tells us who is visiting our website to inform sales
Retool - internal 'mission control' dashboard
Grain - records and transcribes all calls
Calendly - makes scheduling meetings easy
Loom - async video, goes great in journeys, also great for internal stuff
Typeform - easy form tool to survey users and for the waitlist
Mode - are we hitting our goals?
Segment - powers everything
Zapier - the glue
Satismeter - have we hit PMF?
Bonus (Fundraising):
Party Round : super slick fundraising tool for SAFE raises
Angel List : for RUVs, get up to 99 angels on your cap table in 1 line item
Journey : tell your story without being constricted to a 16x9 static slide deck
We've also heard and seen great things from groundswell, endgame, and calixa.
Look forward to seeing more founder sales stacks!
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